Can I cancel at anytime?
We honestly believe that we have the best online survey creator in the market. That's why we don't feel compelled to lock you in to our service. If at any point you wish to cancel, you can do so with immediate effect.
Do all packages really come with all features?
Yes. We hate being limited as much as anyone else, especially on something as crucial as data collection. The only limits we place are on the amount of responses you collect, the amount of emails you can send, and the amount of users on your account.
What if I go over my limits?
No worries, this happens all the time. We still save all the data for you, but you are only able to access it once you've upgraded to the required package.
What is a response?
Whenever a respondent completes your survey, that is considered one response.
What is a user?
We realise that many companies and teams require more than one user onto their account. Every person that gets added under your account counts as a user.
How safe is my data?
Super safe. All your data is collected via SSL technology (which is the same as the largest banks use, for example), and your data is encrypted within our cloud infrastructure, making it completely secure.
Have you got packages for students, non profits or startups?
Of course, send a mail to email@example.com outlining the case and we'll hook you up.